AI Call Quality Scoring: Transforming Agent Coaching and QMS in BPO Contact Centers | #ai call quality scoring # AI agent coaching call center # AI QMS BPO contact center
Mi piace
Commento
Condividi
Trascinare per riposizionare la copertura
Allan Dermot works at Omind, contributing to AI-driven customer experience solutions for modern contact centers. He focuses on AI QMS, Voice AI, and CX technologies that help enterprises improve quality, compliance, and customer engagement at scale.
2 messaggi
Maschio
35 Anni
Lavorare in Omind Technologies
Residente a Stati Uniti
Situata in 3150 Holcomb Bridge, Suite 300, 3rd Floor Norcross, GA, 30071, USA
Mi piace
Commento
Condividi
Carica piu notizie