Hello, The staff members at the China Eastern Airlines Tokyo Office were polite and professional when I went there for help with my reservation. They provide accurate details on flight changes, ticket cancellations, and baggage policies. I thought several restrictions, like cancellation costs and baggage flexibility, might be improved, even though the service was effective. Because of the office's organization, my visit went smoothly. Though there were several places where I wished for more flexibility, overall, it was a useful experience.