Roadrunner was once a widely used email service provided by Time Warner Cable (now supported at 1-877-337-8298). Over time, Time Warner Cable merged into Charter Communications, and Roadrunner email services were rebranded under the Spectrum umbrella. Despite the name change, many users continue to access their Roadrunner.com or rr.com email accounts and still face various issues.
Today, Spectrum manages Roadrunner email, but users continue to experience common problems such as login issues, password resets, account lockouts, email configuration errors, and more. If you're one of those users, don’t worry — you're not alone. Thankfully, there are direct and reliable methods to get help from Roadrunner Email Support, now primarily handled through Spectrum customer service.
In this guide, we’ll explain how to contact Roadrunner support, what types of issues they help with, and how to fix the most common email problems. Most importantly, we’ll include the dedicated Roadrunner support number: 1-877-337-8298.
Why You Might Need to Contact Roadrunner Email Support
Before reaching out, it’s helpful to know the most common reasons users seek help with Roadrunner email:
- Trouble logging into Roadrunner/rr.com email accounts
- Forgotten or compromised passwords
- Locked or suspended email accounts
- Lost or missing emails
- Email not syncing with third-party apps (Outlook, Apple Mail, etc.)
- Spam, phishing, or security concerns
- Server or connectivity issues
- Identity verification or recovery support
If you’re experiencing any of these, Spectrum’s Roadrunner support team is equipped to help resolve your problem.
The Best Way to Contact Roadrunner Email Support
Call Roadrunner Customer Service Phone Number: 1-877-337-8298
The fastest and most efficient way to resolve Roadrunner email issues is to call Roadrunner Customer Service at 1-877-337-8298. This number connects you to trained Spectrum support agents who understand the specifics of Roadrunner email and can guide you through solutions step by step.
Before calling, have the following ready to speed things up:
- Your full Roadrunner email address (e.g., [email protected] or [email protected])
- Any error messages you’re seeing
- The device or email app you're using (e.g., Outlook, iPhone Mail)
- A clear description of the issue
- Verification details if your account is locked or compromised
- Support is generally available during regular business hours. If lines are busy, try calling at different times.
Other Ways to Get Help for Roadrunner Email Issues
While calling 1-877-337-8298 is the quickest solution, here are additional ways to get support:
1. Via Spectrum’s Official Website
Since Roadrunner is now under Spectrum, you can access support through the Spectrum support portal:
- Visit: https://www.spectrum.net/support
- Select “Email” under support topics
- Choose your specific issue (e.g., login help, settings configuration)
- Follow the guided troubleshooting steps
- The website also includes helpful articles, FAQs, and system status alerts.
2. Live Chat with Spectrum Support
Prefer not to call? Spectrum offers live chat for email-related issues — a quick way to get assistance without waiting on hold.
To initiate a live chat:
- Go to https://www.spectrum.net/support
- Navigate to the topic that matches your issue
- Look for the “Chat With Us” option (typically in the bottom corner)
- Enter your details and describe the issue to start chatting with a representative
- They may refer to the service as "Spectrum Email," but they can handle Roadrunner-related issues too.
3. Reset Your Roadrunner Email Password Online
If your problem involves a forgotten password, try resetting it yourself before calling:
- Go to: https://www.spectrum.net/password-reset
- Enter your Roadrunner email address and follow the prompts
- Verify your identity via the recovery method (email, text, or security questions)
- Create a new password and try logging in again
If this doesn’t work, call 1-877-337-8298 for assistance.
Roadrunner Email Configuration Settings
If you’re trying to set up your Roadrunner email on apps like Outlook or Apple Mail, use the following settings:
Incoming Mail Server (IMAP):
- Server: mail.twc.com
- Port: 993
- Security: SSL
- Username: Full Roadrunner email address
- Password: Your email password
Outgoing Mail Server (SMTP):
- Server: mail.twc.com
- Port: 587
- Security: STARTTLS or SSL
- Authentication Required: Yes
If you still can't connect your email to an app, contact support at 1-877-337-8298 for guided assistance.
Common Roadrunner Email Problems & How to Fix Them
1. Locked or Suspended Account
Accounts can become locked after too many failed login attempts or suspicious activity. To unlock:
- Try resetting your password at Spectrum Password Reset
- If unsuccessful, call 1-877-337-8298 to verify your identity and regain access
2. Hacked or Compromised Email
If you notice unauthorized access or your contacts are receiving spam:
- Change your password immediately
- Contact support to ensure no forwarding rules or settings were changed
- Review account recovery options (phone number, alternate email)
3. Can’t Send or Receive Emails
If your email isn’t working properly:
- Check your spam and junk folders
- Ensure your email isn’t full (delete old messages if needed)
- Verify you’re using the correct server settings
- Disable or check any custom filters
If you’re still having issues, call 1-877-337-8298 for help.
Frequently Asked Questions (FAQs)
1. Is Roadrunner email still active?
Yes, Roadrunner/rr.com email accounts are still active and managed by Spectrum. Users can continue accessing their accounts through the Spectrum webmail portal.
Can I speak to a live person about my Roadrunner email?
Yes. Call 1-877-337-8298 to speak with a live support agent who can help resolve any Roadrunner email issue.
2. Is there a Roadrunner email app?
No standalone app exists for Roadrunner email, but you can access it via Spectrum Webmail or configure it in third-party apps like Outlook, Apple Mail, or Gmail.
Final Thoughts
Although Roadrunner email is no longer branded separately, many users still rely on their @rr.com and @roadrunner.com accounts. Whether it’s login issues, account recovery, or syncing with other apps, help is readily available.
The fastest way to resolve problems is to call Roadrunner Email Support at 1-877-337-8298. For self-service options, Spectrum’s official website and live chat tools provide a solid alternative. Don’t let email trouble disrupt your day — trusted support is just a call away.
