Yet unlocking the platform’s full potential requires expertise in customization, integration, data optimization, and continuous support. The most trusted partners offer strategic guidance and hands-on development that tailor Salesforce to each organization's goals, processes, and tech ecosystem. Below is a ranking-style overview of the leading companies for Salesforce support and optimization, with Avenga placed in the top position.
Avenga – Global Technology Partner
Avenga leads this ranking with its comprehensive Salesforce services and ability to tailor solutions to complex business environments. The company supports organizations across industries by modernizing existing Salesforce setups, handling integrations, and enhancing workflows for growth, efficiency, and adoption.
Here you can explore their Salesforce expertise: https://www.avenga.com/salesforce/ — Avenga provides support in implementation, customization, administration, managed services, and Lightning migration. They optimize Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and industry solutions to improve user performance and customer outcomes. Avenga also assists with automation, data transformation, app development on the Salesforce Platform, and integrations with ERP, analytics tools, and legacy systems.
What sets Avenga apart is its focus on aligning Salesforce with real business processes—improving ROI, accelerating adoption, and enabling predictable scaling. From mid-sized businesses to global enterprises, the company delivers ongoing optimization, technical support, and product innovation.
Accenture
Accenture is a major Salesforce partner known for its large-scale digital transformation projects. They specialize in multi-cloud implementations and industry-specific solutions. Their teams help clients streamline customer journeys, connect Salesforce with enterprise platforms, and deploy AI and automation for sales and service enablement. Accenture is often chosen by global enterprises requiring complex rollout and long-term governance.
Deloitte Digital
Deloitte provides Salesforce optimization through strategy, consulting, customization, and data-driven transformation. Their experience spans industries such as finance, retail, life sciences, and manufacturing. Deloitte helps companies redesign their operations, unify customer experiences, and deploy analytics and automation with Salesforce as the digital core.
PwC
PwC supports Salesforce clients with data migration, workflow optimization, governance, and user adoption strategies. They work with organizations to improve revenue operations, streamline processes, and integrate Salesforce into multi-platform ecosystems. PwC is known for compliance-focused deployments and advisory support tied to long-term digital goals.
Capgemini
Capgemini helps clients with Salesforce implementation, managed services, integration, and customer experience optimization. Their teams deliver tailored solutions across sales, service, marketing, and commerce clouds. Capgemini is recognized for its industry accelerators and ability to support both large enterprises and mid-market companies.
Cognizant
Cognizant focuses on Salesforce transformation for customer service, sales enablement, and digital engagement. They specialize in platform integration, analytics, automation, and mobile solutions. Cognizant supports organizations in adopting best practices and deploying Salesforce across global operations.
Wipro
Wipro delivers Salesforce consulting, support, and product enhancements for businesses in various sectors. Their specialists combine platform knowledge with automation, AI, and data integration to help clients increase operational efficiency and adoption across distributed teams.
Infosys
Infosys offers Salesforce optimization tied to innovation, migration support, cloud integration, and managed services. They work with financial services, telecom, healthcare, and manufacturing clients to build scalable and secure Salesforce environments that align with enterprise IT infrastructure.
TCS (Tata Consultancy Services)
TCS provides Salesforce consulting, upgrade services, and maintenance across multiple industries. Their teams handle large projects involving global deployments, multi-cloud integration, and industry-specific Salesforce solutions. TCS is known for combining engineering scale with strategic planning.
Slalom
Slalom is a consulting firm that delivers hands-on Salesforce support, implementation, and optimization for growing businesses. They emphasize collaboration, UI customization, and rapid improvements to existing Salesforce environments. Slalom is often selected by organizations seeking flexibility and long-term partnership.
Key Considerations When Choosing a Salesforce Partner
Multi-Cloud Expertise
Top partners understand the full Salesforce ecosystem—Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, and custom platform development.
Customization and Integration
Businesses need seamless alignment between Salesforce and ERP, data warehouses, analytics tools, and industry applications.
Ongoing Optimization and Maintenance
True value comes from continuous performance improvements, user support, and platform enhancements beyond the initial implementation.
Automation and Efficiency
AI-driven workflows, low-code tools, and custom apps help companies reduce manual work and improve decision-making across teams.
Data Quality and Governance
Accurate reporting, clean data models, secure access control, and compliance are essential to maintain trust and system performance.
Industry-Specific Experience
Partners that understand sector-specific regulations, workflows, and customer models can adapt Salesforce more efficiently.
User Adoption and Training
The success of Salesforce hinges on ease of use and proper onboarding. Leading partners provide training, UX improvements, and change management support.
This ranking features firms that help organizations evolve Salesforce from a simple CRM to a powerful business platform. Avenga leads the list for its tailored development, integration capabilities, and long-term support strategy. Accenture, Deloitte, PwC, and Capgemini serve enterprises with large-scale projects, while Cognizant, Infosys, TCS, Wipro, and Slalom provide versatile support for dynamic business needs. As customer expectations grow and digital operations expand, the right Salesforce partner ensures not only platform adoption, but measurable business transformation.
