In today’s fast-evolving healthcare environment, home care agencies—whether startups or enterprise-level operations—need more than just spreadsheets and whiteboards to thrive. The right home care software can completely transform how you manage care, ensure compliance, reduce administrative burden, and improve client satisfaction. From electronic visit verification (EVV) to automated billing and real-time caregiver tracking, agencies need powerful, scalable platforms that adapt to their size and specialization. In this complete review, we explore the best home care software options for 2025—tailored to the unique needs of both small and large care providers. One standout solution that meets all these needs is myEZcare, a fully customizable and paperless platform built specifically for home healthcare and adult day care agencies.
Why Homecare Software Is a Must-Have in 2025
The rise of value-based care models and stricter compliance regulations—like the 21st Century Cures Act requiring EVV—means agencies can no longer rely on manual processes. Homecare software solutions are now central to streamlining scheduling and payroll, ensuring accurate visit verification, managing client documentation securely, automating billing and claims, and meeting state and federal compliance mandates. Whether you're running a team of 5 or 500, scalable home care software is essential to stay competitive, profitable, and compliant.
Key Features to Look for in Home Care Software
When evaluating a platform for your agency, prioritize these must-have features:
Electronic Visit Verification (EVV) integration
HIPAA-compliant mobile apps for caregivers
Real-time scheduling and shift tracking
Billing and payroll automation
Role-based dashboards and alerts
Documentation and care plan management
Customization for medical, non-medical, or adult day care settings
Best Home Care Software Solutions by Agency Size
1. myEZcare – Best for Agencies of All Sizes (Especially Adult Day Care)
myEZcare is a highly trusted homecare software that supports both small startups and multi-location enterprises. It offers a truly paperless workflow, making it an ideal solution for agencies looking to modernize operations without losing control.
Top Features:
GPS-enabled EVV
Customizable forms and care plans
Daily activity tracking for adult day care
Multi-payer billing: Medicaid, Medicare, private insurance
Mobile caregiver app and family portal
Why it stands out: Unlike generic platforms, myEZcare is uniquely suited for adult day care centers—an often overlooked segment. It supports every operational need, from check-in/out logs to transportation tracking, making it a versatile solution.
Scalability: Whether you serve 10 clients or 1,000, myEZcare grows with you.
2. AxisCare – Best for Small Private Duty Agencies
AxisCare is known for its user-friendly interface and strong customer support. It’s perfect for private-duty providers who need efficient tools without overpaying for features they don’t use.
Key Features:
Drag-and-drop scheduling
Easy caregiver-client matching
Client satisfaction tools
EVV compliance across multiple states
Pricing: Affordable plans that work well for agencies just starting out.
3. WellSky Personal Care (formerly ClearCare) – Ideal for Mid-to-Large Agencies
WellSky is a robust platform offering deep functionality, including marketing CRM, advanced analytics, and revenue cycle management.
Key Features:
Real-time dashboards
Caregiver training integrations
Comprehensive billing and invoicing
Family engagement tools
Best for: Agencies with complex administrative and reporting needs.
4. AlayaCare – Best for Enterprise & Tech-Savvy Agencies
AlayaCare delivers high customization with strong data insights. Its mobile-first design and predictive analytics are ideal for data-driven agencies managing thousands of visits.
Key Features:
Machine learning-powered insights
Remote client monitoring
Advanced care planning
Multilingual caregiver tools
Downside: Not ideal for smaller teams due to setup complexity.
5. CareSmartz360 – Great for Growing Agencies
CareSmartz360 is a full-featured platform that offers everything from EVV and payroll to CRM and HR tools in one place.
Key Features:
Role-based access control
Shift planning and alerts
Live GPS tracking
Document repository and reporting
Bonus: Strong support and tutorials for first-time software users.
How to Choose the Right Software for Your Agency
The best home care software isn’t the one with the most features—it’s the one that aligns with your business model, regulatory requirements, and operational capacity. Here’s a quick framework:
For Small Agencies:
Focus on ease of use and affordability
Ensure basic EVV and billing are included
Choose vendors that offer strong onboarding support
For Medium Agencies:
Look for scheduling automation and family portals
Consider tools that improve caregiver retention
Opt for solutions that integrate with existing payroll systems
For Large or Multi-Location Agencies:
Prioritize scalability and enterprise-grade security
Require audit trails and automated compliance reporting
Demand deep customization for workflows and user roles
Benefits of a Paperless System Like myEZcare
Adopting a digital-first model isn’t just about technology—it’s about transforming how care is delivered. myEZcare helps agencies go paperless without losing data integrity or compliance. The result is faster documentation, fewer errors, better oversight, and a more empowered team.
Key Advantages:
Reduce office supply and storage costs
Eliminate manual data entry errors
Access client records instantly from any device
Secure cloud backup with HIPAA-compliance
Frequently Asked Questions (FAQs)
1. What is the best home care software for adult day care centers?
myEZcare is highly recommended due to its specialized modules for adult day care, including daily logs, medication tracking, and transportation records.
2. How much does home care software typically cost?
Pricing varies based on features and client volume. Entry-level plans may start at $100/month, while enterprise solutions offer custom quotes. myEZcare provides tailored pricing to match agency size and complexity.
3. Is home care software required to be EVV-compliant in 2025?
Yes. Most states mandate EVV for Medicaid-funded services under the 21st Century Cures Act. Platforms like myEZcare ensure full compliance with built-in GPS verification.
4. Can I migrate from spreadsheets to home care software easily?
Yes. Vendors like myEZcare offer onboarding assistance and data import support to help agencies transition smoothly to digital operations.
5. Is myEZcare only for large agencies?
No. myEZcare is built to scale. It’s perfect for small teams looking to modernize as well as larger organizations needing full integration across departments.
Final Thoughts
Choosing the right home care software in 2025 is about more than checking boxes. It’s about future-proofing your operations, staying compliant, and delivering better care. While there are several strong options available, myEZcare stands out as a complete, scalable, and user-focused solution that meets the needs of both home care and adult day care providers. Whether you're just starting out or running a statewide agency, investing in smart, paperless technology like myEZcare could be the most impactful decision you make this year.
