QuickBooks is a powerful accounting software used by millions of small and mid-sized businesses. However, it’s not uncommon for users to experience performance lags or encounter technical errors, especially when using QuickBooks Online or upgrading QuickBooks Desktop. Below are five of the most reported issues and step-by-step solutions to fix them.
Why Is QuickBooks Online So Slow?
Slow loading times in QuickBooks Online can severely impact productivity. This issue typically results from browser cache buildup, slow internet, or system compatibility problems.
Step-by-Step Solution:
- Clear your browser’s cache and cookies.
- Use Google Chrome or Microsoft Edge in incognito/private mode.
- Disable browser extensions that may interfere with performance.
- Run a speed test to ensure your internet connection is stable (minimum 3 Mbps recommended).
- Ensure your system has at least 8 GB of RAM and is running an updated OS.
- Try using QuickBooks Online from a different device or network.
Read the article: Why Is QuickBooks Online So Slow?
How to Delete Reconciliation in QuickBooks Online?
If you’ve mistakenly reconciled a transaction or need to fix a reconciliation error, QuickBooks Online Accountant allows you to undo a reconciliation.
Step-by-Step Solution:
- Sign in to QuickBooks Online Accountant.
- Select the company you need to work on.
- Go to the Accounting tab and select Reconcile.
- Choose the account and click on the period you wish to undo.
- Click Undo, then Yes to confirm.
- If you’re not using the Accountant version, manually edit each reconciled transaction and remove the reconciliation status.
Read the article: Delete Reconciliation in QuickBooks Online
How to Fix QuickBooks Error 1712
Error 1712 typically occurs during installation and indicates corrupted system files or leftover files from previous installations.
Step-by-Step Solution:
- Download and install the QuickBooks Tool Hub.
- Open the Tool Hub and go to the Installation Issues tab.
- Click on QuickBooks Install Diagnostic Tool.
- Let the tool run (this may take 15–20 minutes).
- Restart your computer once complete.
- If the issue persists, uninstall QuickBooks and perform a clean install.
Read the article: QuickBooks Error 1712 – How to Fix It
How to Fix QuickBooks Error 557
Error 557 usually appears when updating payroll or tax tables and occurs if your payroll subscription is inactive or expired.
Step-by-Step Solution:
- Ensure your QuickBooks Desktop is up to date.
- Open QuickBooks and go to Employees > My Payroll Service > Account/Billing Info.
- Log in to your Intuit account and verify your payroll subscription.
- Update your tax tables by clicking Employees > Get Payroll Updates.
- Restart QuickBooks and check if the error is resolved.
Read the article: QuickBooks Error 557 – Payroll Fix
How to Fix QuickBooks Error 6123
This error occurs when you try to open, upgrade, or restore a company file. It is typically linked to a corrupt company file, multi-user setup issues, or conflicts with network settings.
Step-by-Step Solution:
- Rename the .ND and .TLG files associated with your company file.
- Move your company file to a different location, like your desktop.
- Use the QuickBooks File Doctor from the Tool Hub to repair the file.
- If you’re restoring a backup, try creating a portable file (.QBM) instead.
- If using multi-user mode, check that only the server computer hosts the file.
- Disable antivirus/firewall temporarily and try opening the file again.
Read the article: Fix QuickBooks Error 6123
Conclusion
QuickBooks is a reliable tool, but like any software, it can encounter performance hiccups and technical errors. The good news is that most issues can be fixed with a few simple steps. Whether you're struggling with a slow interface, reconciliation mistakes, or error codes, these solutions will help get your QuickBooks back on track.
For more expert tutorials, visit SMBAccountants.com and explore our growing library of QuickBooks troubleshooting guides.
