"Please write 'Happy Birthday, Aarav' on the cake. No nuts, please, my son is allergic. Deliver after 5 pm, he is at school till then." Three sentences, in a small box at checkout, and they change everything about the order. Without them, the baker writes the wrong name, or the right name with nuts, or delivers at noon to an empty house. With them, the cake arrives right, safe, and on time, and...
